If your Fiat Deposit (VND) has not been credited to your account, it may be due to one of the following reasons:
1. The deposit amount is below the minimum required amount.
2. The deposit was made from a bank account that is not registered under your name (the account holder's name does not match the verified name on your CAEX account).
3. The bank is undergoing maintenance.
If none of the above applies to your situation, please contact Customer Service Team for further investigation and assistance.