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CAEX Exchange
FAQ
CAEX VIP

Articles in this section

Can I estimate the trading fee savings if I reach a higher VIP tier?
Where can I contact my Account Manager?
Will I receive a notification before being downgraded?
Can my VIP tier be downgraded?
Can I compare the benefits of different VIP tiers?
Where can I view the benefits of my current VIP tier?
Where can I view my current VIP tier?
When does the system update VIP tiers?
How can I upgrade my VIP tier?
What VIP tiers are available on CAEX?

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When does the system update VIP tiers?

CAEX Support

August 04, 2026 03:12 Updated

The system evaluates and updates VIP tiers daily at 00:00 UTC+7.

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