CAEX Support
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Recent activity by CAEX Support-
How to open a Corporate account with CAEX?
Please contact us at support@caex.com.vn. Our support team will be happy to assist you with the account opening process.
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How to open an account with CAEX?
To comply with information security requirements when opening an account with CAEX, you are required to register an account and complete the verification process as instructed by the system. During...
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What is Trusted Device Management and How to set up?
Trusted Device Management is a security feature designed to enhance account protection and reduce the risk of unauthorized access or phishing attacks.Function: This feature allows the system to ide...
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What is Anti-Phishing Code and How to set up?
An Anti-Phishing Code is a personalized security feature that helps you verify the authenticity of official communications from our platform.Definition: It is a unique string of characters and numb...
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What can I do to protect my account?
To maximize your account security, we recommend implementing the following measures: 1. Strengthen Your Account Protection Enable Two-Factor Authentication (2FA): Set up 2FA via Google Authenticato...
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What is included in Security Settings?
Security Settings include:- Manage Authentication Methods: Add, remove, update, or review login credentials, including passwords, email addresses, phone numbers, and authentication devices (e.g., a...
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Mission and Vision
Our MissionEstablishing the new benchmark for Vietnam’s digital asset market by pioneering within the regulatory sandbox, integrating international security standards, and ensuring absolute transpa...
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Why Choose CAEX?
1. Regulatory Integrity: A pioneer in the Government’s regulatory sandbox for digital assets. CAEX is committed to protecting investor rights through absolute legal integrity and transparency. 2. S...
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Introduction to CAEX
CAEX (Vietnam Prosperity Crypto Asset Exchange) is an official digital asset platform, serving as a strategic gateway within the VPBank financial ecosystem. Backed by VPBank Securities (VPBankS) an...
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📞 Contact CAEX Support
☎️ Hotline 📞 Hotline 1900 999968 🌍 International +84 (028) 8385 9968 📧 Support Email support@caex.com.vn