CAEX Support

Yes. Each trading pair has its own minimum and maximum transaction amount, and these limits may vary depending on the trading pair. If you enter an amount outside the allowed range, the system will...

Yes. When you sell Crypto Assets to receive VND, a transaction fee and a tax will be deducted. This tax applies only to sell transactions and does not apply when buying. The estimated tax amount wi...

In this case, the referrer will not get the reward and the user will see there is no rewards for your new invitees since the cap has been reached.

Yes. At the bottom of the VIP Tier page, you can use the fee savings estimation tool by entering your estimated monthly trading volume and selecting the VIP tier you would like to compare. The syst...

Yes. You can view your referral history in the "Invite Record" section on the Referral page. For each invited user, you'll see:- Invitee UID- Register Time- Task Type (Account Verification / First ...

If your account is eligible for Account Manager support, you can view the information of the Account Manager assigned to your account on the CAEX VIP page, including their name, profile photo, and ...

You will still receive the reward, but only the remaining amount within the limit. The reward amount will be automatically adjusted so that your total reward does not exceed the maximum limit. 

You can share their referral link via Facebook, Zalo, Telegram, or Copy Link with a pre-filled message. 

Yes. If your account no longer meets the requirements to maintain the VIP tier and is under review before being downgraded, the system will send a warning notification on Day 15 via push notificati...

You can access their referral link and QR code from the Invite Friends page, available after login.