CAEX Support
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Recent activity by CAEX Support-
Where can I view my current VIP tier?
After logging in, users can view their current VIP tier on the CAEX VIP page.
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Will a reward be generated if the invitee registers but does not complete account verification?
No. The reward will not be generated until the invitee completes account verification.
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When does the system update VIP tiers?
The system evaluates and updates VIP tiers daily at 00:00 UTC+7.
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How can I upgrade my VIP tier?
Your VIP tier will be upgraded automatically once your account meets the required Asset Under Management (AUM) threshold or Rolling 30-Day Trading Volume requirement.
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What is VIP Program?
The CAEX VIP Program is a tiered membership program that classifies traders based on their cumulative trading volume and asset holdings. The higher your VIP level, the more exclusive benefits you r...