According to CAEX's policy, individuals who are citizens or residents, as well as corporates , from the following countries and territories are not permitted to register for or use CAEX's services:
1. United States
2. Japan
3. China
4. Kuwait
5. Iran
6. North Korea (DPRK)
7. Cuba
8. Syria
9. Russia
10. Belarus
11. Crimea (a region of Ukraine)
12. Donetsk (a region of Ukraine)
13. Luhansk (a region of Ukraine)
14. Kherson (a region of Ukraine)
15. Zaporizhzhia (a region of Ukraine)
16. Myanmar
17. Libya
18. Central African Republic
19. Lebanon
20. South Sudan
21. Afghanistan
22. Yemen
23. Somalia
24. Sudan
25. Venezuela
26. Democratic Republic of the Congo
27. Zimbabwe
28. Iraq
29. Algeria
30. Bangladesh
31. Nepal
32. Morocco
33. Tunisia
34. Eritrea
35. Burundi
36. Fiji
37. Honduras
38. Dominican Republic
39. Tajikistan
40. Malawi
41. Sri Lanka
Note: The list of restricted countries and territories may be updated by CAEX from time to time to ensure compliance with applicable legal requirements and relevant policies.