No. If Two-factor Authentication (2FA) is enabled on your account, you must enter the Two-factor Authentication (2FA) code generated by your Authenticator app to complete your VND withdrawal request.
If you have lost access to your Authenticator app, you can:
- Restore or reset your Two- factor Authentication (2FA) by following the instructions in the Two-factor Authentication (2FA) FAQ.
- Contact CAEX Customer Service Team for further guidance and assistance.
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