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  1. CAEX Exchange
  2. Getting started with CAEX
  3. Issues related to Account Registration and Verification

Issues related to Account Registration and Verification

  • What are common mistakes to avoid during KYC verification?
  • Can I resubmit my application after it has been rejected?
  • Why cannot I proceed further with my account registration?
  • Why can’t I use VNeID for KYC verification?
  • Why did not I receive the SMS OTP code during registration?
  • What does “Under Review” status mean?
  • What should I do if my KYC verification is rejected?
  • How long does it take to complete Account Verification (KYC) process?
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